Send attachments while offline

One of the most requested features for Offline Gmail has been the ability to include attachments in messages composed while offline. Starting today, attachments work just the way you would expect them to whether you are online or offline (with the exception that when you're offline you won't be able to include inline images). Just add the attachment and send your message.

If you have Offline Gmail enabled, you'll notice that all your mail now goes through the outbox, regardless of whether you're online or offline. This allows Gmail to capture all attachments, even if you suddenly get disconnected from network. If you're online, your mail will quickly be sent along to its destination.

If you haven't tried offline access yet, visit the Labs tab and follow these instructions to get started:

1. Select Enable next to Offline Gmail.
2. Click Save Changes.
3. After your browser reloads, you'll see a new "Offline" link in the upper righthand corner of the Gmail page, next to your username. Click this link to start the offline set up process and download Gears if you don't already have it.

Now that you can send attachments while offline, we'd love to see pictures of you using Gmail in unusual places while you're disconnected from the web. Pictures of you using Gmail in an airplane, igloo, or submarine are all welcome. Email your photo to hikingfan@gmail.com and we'll post the most interesting ones here.

Via Official Gmail Blog

A hearty welcome to NewsGator users

A little while back, our friends over at NewsGator told us that lots of people who use their client RSS readers like FeedDemon and NetNewsWire had been asking for the ability to synchronize with Google Reader, since maintaining two separate subscription lists was a hassle. Today, we're happy to report that we've worked with NewsGator to make this possible, and new versions of their client readers released today will use Google Reader as the synchronization backend. If you use one of these applications, check out NewsGator's instructions and FAQ on transitioning your subscriptions.

Now that Google Reader can be used as the online companion to NewsGator's client applications, they've decided to discontinue consumer use of NewsGator Online, their free web-based RSS reader, at the end of August. If you've been using this service, you'll need to transition your subscriptions to Google Reader. To do this, all you need to is a Google account (you already have one if you use Gmail), and here's a video to help you get started. To those of you who have been waiting for this integration and to those of you who are using Reader for the first time, welcome!

As always, we'd love to hear your feedback in our help group, Twitter or Get Satisfaction.

Via Google Reader

Google Apps Connector for BlackBerry Enterprise Server now available

If you have a corporate BlackBerry smartphone, you might be interested to know that the Google Apps team has just made the Google Apps Connector for BlackBerry Enterprise Server available for download. This connector makes it possible to use Google Apps email, calendar, and contacts with corporate BlackBerry phones' built-in applications.

If you manage IT for your organization, you'll want to read the Enterprise team's blog post that details the Google Apps Connector.

If you don't manage IT but you want your company to adopt Google Apps and the Connector for BlackBerry Enterprise Server, tell your IT team that it's time to "Go Google".

Via Google Mobile

YouTube Mobile App gets Five New Languages

We're happy to announce that the YouTube Mobile Application for Windows Mobile and Symbian S60 devices is now available in five new languages. We now support users with localized content in Brazilian Portuguese, Polish, Russian, Swedish, and Czech. This brings the total number of languages the app supports to 12.

YouTube's Mobile Application makes it easy to quickly load and watch high-quality YouTube videos on your mobile phone, even in weak coverage areas. To get the update or to try the app for the first time, simply visit m.youtube.com/app in your phone's browser.

We'd love to get your feedback, so visit our forum if you have questions or want to chat about YouTube mobile.

Via Google Mobile

Google Adds Contact Chooser Feature to Gmail

When composing messages, you probably rely pretty heavily on auto-complete to add recipients. Auto-complete is convenient and fast, and usually does the trick. But sometimes seeing your list of contacts can help you remember all the people you want to include on your email. So, we've added a contact chooser to Gmail. Click the "To:" link (or Cc:/Bcc:) when composing a message and you'll see something like this:


You can click on the contacts you want to add or search for others.

If you use contact groups, your groups will appear in a drop-down menu in the contact chooser, so you can select contacts from the groups you've already created. And if you happen to use Gmail in Chinese, Japanese or Korean, being able to pick from your list of contacts should be particularly useful since auto-complete doesn't offer the same search as you type experience that it does in other languages.

Via Gmail

What Google Did Right In Yesterday’s “GFail” incident

Gmail's web interface had a widespread outage earlier today, lasting about 100 minutes. We know how many people rely on Gmail for personal and professional communications, and we take it very seriously when there's a problem with the service. Thus, right up front, I'd like to apologize to all of you — today's outage was a Big Deal, and we're treating it as such. We've already thoroughly investigated what happened, and we're currently compiling a list of things we intend to fix or improve as a result of the investigation.

Here's what happened: This morning (Pacific Time) we took a small fraction of Gmail's servers offline to perform routine upgrades. This isn't in itself a problem — we do this all the time, and Gmail's web interface runs in many locations and just sends traffic to other locations when one is offline.

However, as we now know, we had slightly underestimated the load which some recent changes (ironically, some designed to improve service availability) placed on the request routers — servers which direct web queries to the appropriate Gmail server for response. At about 12:30 pm Pacific a few of the request routers became overloaded and in effect told the rest of the system "stop sending us traffic, we're too slow!". This transferred the load onto the remaining request routers, causing a few more of them to also become overloaded, and within minutes nearly all of the request routers were overloaded. As a result, people couldn't access Gmail via the web interface because their requests couldn't be routed to a Gmail server. IMAP/POP access and mail processing continued to work normally because these requests don't use the same routers.

The Gmail engineering team was alerted to the failures within seconds (we take monitoring very seriously). After establishing that the core problem was insufficient available capacity, the team brought a LOT of additional request routers online (flexible capacity is one of the advantages of Google's architecture), distributed the traffic across the request routers, and the Gmail web interface came back online.

What's next: We've turned our full attention to helping ensure this kind of event doesn't happen again. Some of the actions are straightforward and are already done — for example, increasing request router capacity well beyond peak demand to provide headroom. Some of the actions are more subtle — for example, we have concluded that request routers don't have sufficient failure isolation (i.e. if there's a problem in one datacenter, it shouldn't affect servers in another datacenter) and do not degrade gracefully (e.g. if many request routers are overloaded simultaneously, they all should just get slower instead of refusing to accept traffic and shifting their load). We'll be hard at work over the next few weeks implementing these and other Gmail reliability improvements — Gmail remains more than 99.9% available to all users, and we're committed to keeping events like today's notable for their rarity.

Via Gmail